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Sequel unveils ECF2 Write-Back Checklist

Sequel has unveiled a detailed checklist to help firms take advantage of ECF2 Write-Back, the biggest technological change for claims since Electronic Claims Files (ECF) was introduced. ECF2 Write-Back will allow companies’ internal claim systems to interact directly with the central market claims systems – ECF and the Insurers’ Market Repository.

Sequel has been working with a range of companies in the global specialty insurance market to help them prepare their people, data and systems for the changes to claims management. The checklist has been developed from Sequel’s experience of real-life challenges faced by companies as they adapt and review their businesses in respect of ECF2 Write-Back. Claims teams will therefore be able to use Sequel’s checklist to reassess their central claims management functions in the run-up to this change.

The checklist covers four key areas:

  • People and productivity
  • Data management information
  • Systems and software
  • Implementation

Ian Summers, business development director at Sequel, comments:

“ECF2 is throwing up a host of challenges for market participants. While there is much discussion around the technological changes for claims ECF and the tools that may be able to help, very few claims management systems are currently set up to benefit.”

“Sequel developed this checklist to help firms gain a better picture of where they are right now, where they need to get to, and how to get there. The key starting point is establishing a clear roadmap. The question is: Will your claims department be ready to reap the rewards of Write-Back?” Summers concludes:

“Building a ‘Write-Back ready’ claims culture that is technically excellent and continually improving is no easy task – but it is achievable with the right people, using modern technology in the most streamlined way, and working to a clear vision which is shared by all. Market participants can gain a competitive advantage, ensuring their claims team can be more efficient, cost-effective and ultimately provide an improved service to their clients.”

 

Date: 11.11.2015 Posted by: Rob Stavrou
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